Use the form below to submit your service requests, complaints, or an update on an existing matter.
Where to find information and file complaints about City services
- 311 online to report all issues and make a record of your 311 reference number for each complaint. For emergencies always dial 911.
- NYC Department of Parks and Recreation to report a damaged tree or fallen/dangling limb, request tree planting, a tree pruning, and other tree services.
- NY State Liquor Authority (SLA) to report violations by establishments that serve liquor.
- NYC Department of Transportation Brooklyn Commissioner’s office for construction- or transportation-related complaints, such as street/sidewalk complaints or to request repairs.
- Metropolitan Transportation Authority about concerns with bridges and tunnels as well as subway, bus, or commuter rail services.
- NYC Police Department regarding traffic enforcement agents, towed vehicles, and all public safety and other matters handled by the NYPD. CB14 is served by the 70th Precinct which can be reached at 718-851-5557 and has Community Affairs Officers designated to work with community residents.
- NYC Department of Finance for assistance with parking tickets and camera violations.
- NYC Department of Buildings for information regarding the status of building construction projects, building safety and enforcement of building codes.
- NYC Department of Consumer and Worker Protection to report a problem with a business or any other consumer complaints.
- NYC Landmarks Preservation Commission for information regarding landmarks designations, alterations to landmark buildings and to report violations.
What kind of complaints can Community Board 14 help with?
In general, anything that involves a City agency. The following are examples:
- Abandoned/derelict vehicles
- Building or housing code violations
- Clogged catch basins
- Missed garbage collection or street sweeping
- Missing or damaged traffic signs
- Park maintenance
- Potholes and broken sidewalks
- Social services problems
- Street lights out
- Street tree replacements
- Zoning violations, such as commercial use in a residential zone
After you have contacted the above-mentioned agencies, reach out to CB14 and include the 311 service request number or other reference number for your complaint , details of your complaint and information about any additional steps you may have taken so that we can assist you. The following are some additional steps that often prove very helpful.
Keep in mind the following:
- For emergencies please call 911.
- File with a specific address when possible.
- File a complaint with 311 first: We are often better able to follow up on your request if you can provide us a 311 (or DOT or Parks, if appropriate) complaint reference number and build a request history within City systems.
- For missed garbage/recycling collection during work hours (9-5, M-F) or other time-sensitive matter, call or email our office first, and as soon as possible.
- Attend 70th Police Precinct Council meetings for community safety matters. 70th Precinct Community Council meetings are generally held on the last Wednesday of every month across the street from the 70th Precinct at Adapt Community Network located at 175 Lawrence Avenue, Brooklyn at 7:30 PM.
- Document your complaint: Keep notes about your concern, using as much detail as possible and record the date/time of each occurrence/incident.
- Collect photo or video evidence: This can help substantiate the details of the issue. Do your best to take clear photos and videos.
Once you have collected this information, please fill out the form below. Alternatively, you may submit your request via email to info@cb14brooklyn.com, by phone to 718-859-6357, or by fax to 718-421-6077 or by mail to 810 East 16th Street, Brooklyn NY 11230.