If you are facing problems with your apartment (lack of heat & hot water, leaks, structural damage, harassment) call 311 to report the issue. 311 will report the problem to the appropriate agency. Report your issue and 311 number to Community Board 14 for further assistance and follow up.
Know Your Rights:
- Tenants’ Rights & Responsibilities, Housing Preservation and Development
- The ABCs of Housing, Housing Preservation and Development (available in multiple languages)
- Tenants’ Rights & Protections in New York State, NY State Assembly Speaker’s Office
- Tenants’ Rights Telephone Hotline, Met Council on Housing
- 212-979-0611 (check website for hours)
- Statutory Rights of Residents Tenants in New York, Met Council on Housing
- “Repairs & Maintenance FAQ,” Rent Guidelines Board
- Know Your Rights, TenantHelpNY
Neighborhood Tenant Organizations:
- A member-led group of tenant associations working to build tenant power and improve the lives of tenants so families have safe, decent, and affordable housing. FTC organizes and supports tenant associations and develops tenant leaders.
- (718) 635-2623
- Brooklyn Housing & Family Services helps residents of Brooklyn solve their housing problems, protects families, and prevents homelessness through stabilizing and preserving existing housing stock and defending the rights of minority, elderly, low-income, and immigrant tenants.
- Contact form
- Fifth Avenue Committee works to advance economic, social and racial justice in NYC through community centered affordable housing, grassroots organizing, policy advocacy, transformative education, training, and services.
- CUFFH is a grassroots advocacy organization that provides affordable housing services and integrated social resources. Provides one-on-one application assistance including information and training needed to obtain affordable housing, as well as referrals for services including credit repair, tenants rights, legal support and more.
- The city has created a tenant resource portal to provide residents facing eviction and other problems with resources to stabilize their housing situation.
- The NYC Rent Freeze Program, which includes the Senior Citizen Rent Increase Exemption (SCRIE) and Disability Rent Increase Exemption (DRIE) Programs, helps eligible residents stay in affordable housing by freezing their rent. Property tax credits cover the difference between the actual rent amount dn what the tenant is responsible for paying
Resources for Landlords
NYC BAR Association, “Landlords’ Duties & Obligations”
Housing & Family Services of Greater New York, Inc, “Mortgage Foreclosure Prevention”
Housing Preservation and Development, Multifamily Housing Rehabilitation Loan Program
- The Multifamily Housing Rehabilitation Loan Program provides rehabilitation loans for the replacement of major building systems including roof and window replacement, upgrades to heating, electrical or plumbing. The program is suitable for multi-family buildings needing moderate rehabilitation or replacement of one to three building systems but have no or limited ability to leverage private financing.
Housing Preservation and Development “Section 8/Rental Subsidy Programs”
Housing Preservation and Development, “Code Enforcement”
NHS Brooklyn, “Landlord Training Course” for current and future owners of 2- to 4-unit homes
NHS Brooklyn, “Home Repair Loans,” for homeowners & landlords who need financing for improvements or repairs to 1- to 4-family homes or 5- to 20-unit buildings
Sign up to rent units through CityFHEPS
Looking for Affordable housing?
Visit NYC Housing Connect (NYC) or NYHousingSearch.gov (NY State) to find and apply for affordable rental and homeownership opportunities. You can find more information about how to apply at this website.
- Use this website to find out who owns your building, how many units there are, how many violations your building has, and link to building documents. A great resource to start your search
- Use this portal to find out information about your building, zip code, or district. Datasets include complaints, problems, and violations from the Housing Preservation and Development (HPD), Department of Buildings (DOB), housing court cases, evictions, permits, and litigation against the landlord.
- The City Register allows you to search property records including mortgages, sales, deeds, coop purchases, and other legal documents. You will need to look up your BBL number (Borough/Block/Lot), which you can do via ACRIS or on Who Owns What.
- The Office of the Public Advocate’s Worst Landlord Watchlist is an information-sharing tool that allows tenants, public officials, advocates, and other concerned people to identify which residential property owners consistently flout city laws intended to protect the rights and safety of tenants.
Last updated 4/18/2023 – Please report to CB14 any link that no longer works or program that has lapsed.