If you are facing problems with your apartment (lack of heat & hot water, leaks, structural damage, harassment) call 311 to report the issue. 311 will report the problem to the appropriate agency. Report your issue and 311 number to Community Board 14 for further assistance and follow up.
Know Your Rights:
- Tenants’ Rights & Responsibilities, Housing Preservation and Development
- The ABCs of Housing, Housing Preservation and Development (available in multiple languages)
- Tenants’ Rights & Protections in New York State, NY State Assembly Speaker’s Office
- Tenants’ Rights Telephone Hotline, Met Council on Housing
- 212-979-0611 (check website for hours)
- Statutory Rights of Residents Tenants in New York, Met Council on Housing
- “Repairs & Maintenance FAQ,” Rent Guidelines Board
- Know Your Rights, TenantHelpNY
Looking for Affordable housing?
Visit NYC Housing Connect (NYC) or NYHousingSearch.gov (NY State) to find and apply for affordable rental and homeownership opportunities. You can find more information about how to apply at this website.
Neighborhood Tenant Organizations:
- A member-led group of tenant associations working to build tenant power and improve the lives of tenants so families have safe, decent, and affordable housing. FTC organizes and supports tenant associations and develops tenant leaders.
- (718) 635-2623
- flatbushpower@gmail.com
Brooklyn Housing & Family Services
- Brooklyn Housing & Family Services helps residents of Brooklyn solve their housing problems, protects families, and prevents homelessness through stabilizing and preserving existing housing stock and defending the rights of minority, elderly, low-income, and immigrant tenants.
- 718-435-7585
- Contact form
- Fifth Avenue Committee works to advance economic, social and racial justice in NYC through community centered affordable housing, grassroots organizing, policy advocacy, transformative education, training, and services.
- 718-237-2017
- fac@fifthave.org
Churches United for Fair Housing (CUFFH)
- CUFFH is a grassroots advocacy organization that provides affordable housing services and integrated social resources. Provides one-on-one application assistance including information and training needed to obtain affordable housing, as well as referrals for services including credit repair, tenants rights, legal support and more.
Additional Organizations:
Association for Neighborhood and Housing Development
City Resources
New York City Tenant Resource Portal
- The city has created a tenant resource portal to provide residents facing eviction and other problems with resources to stabilize their housing situation.
Freeze Your Rent (SCRIE and DRIE)
- The NYC Rent Freeze Program, which includes the Senior Citizen Rent Increase Exemption (SCRIE) and Disability Rent Increase Exemption (DRIE) Programs, helps eligible residents stay in affordable housing by freezing their rent. Property tax credits cover the difference between the actual rent amount dn what the tenant is responsible for paying
HomeownerHelpNY
Provided by:
Center for NYC Neighborhoods
Type:
Housing
Resource for:
Homeowners, Landlords
Keywords:
Homeownership, Housing, Legal Assistance
Funded by the Office of the New York State Attorney General, HomeownerHelpNY assists homeowners in finding free, qualified mortgage assistance relief services from a network of trusted partners operating across the state. Services include: foreclosure prevention, unsustainable tax debt, reverse mortgage foreclosures, scam prevention, senior assistance, and direct representation in court proceedings, for example.
More info at:
Phone:
855-HOME-456 (855-466-3456) or fill out the online form at homeownerhelpny.org/get-help
Neighborhood Housing Services of New York City
Provided by:
Neighborhood Housing Services of NYC
Type:
Housing
Resource for:
Adults, Low-to-Moderate Income Individuals and Families
NHSNYC empowers disadvantaged low-to moderate-income New Yorkers to purchase and preserve affordable housing through lending, financial literacy, and housing counseling services. Programs include: Foreclosure Prevention, Rehabilitation Loans/Grants, First-time Homebuyer Education, Financial Education and Coaching, Down Payment + Closing Cost, Assistance Grants and Loans.
More info at:
Phone:
212-519-2500
Resources/Databases:
- Use this website to find out who owns your building, how many units there are, how many violations your building has, and link to building documents. A great resource to start your search
Displacement Alert Portal by ANHD
- Use this portal to find out information about your building, zip code, or district. Datasets include complaints, problems, and violations from the Housing Preservation and Development (HPD), Department of Buildings (DOB), housing court cases, evictions, permits, and litigation against the landlord.
ACRIS (Automated City Register Information System)
- The City Register allows you to search property records including mortgages, sales, deeds, coop purchases, and other legal documents. You will need to look up your BBL number (Borough/Block/Lot), which you can do via ACRIS or on Who Owns What.
Top 100 Worst Landlords Watchlist
- The Office of the Public Advocate’s Worst Landlord Watchlist is an information-sharing tool that allows tenants, public officials, advocates, and other concerned people to identify which residential property owners consistently flout city laws intended to protect the rights and safety of tenants.
Last updated 4/18/2023 – Please report to CB14 any link that no longer works or program that has lapsed.