Utilities

NYC Drought Alert Escalated to Warning: What It Means and How to Help

New York City has elevated its drought status to a drought warning, the second of three levels in the city’s water conservation declarations. This escalation reflects ongoing precipitation shortages affecting the city and its watershed. If conditions worsen, a drought emergency may be declared, requiring stricter water conservation measures across the city. City agencies have […]

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Drought Watch Alert: NYC Community Urged to Conserve Water

New York City has issued a citywide drought watch due to an unusually dry October, marking one of the longest dry streaks since records began. The Mayor’s Office and the Department of Environmental Protection (DEP) are calling on all New Yorkers to conserve water to help protect the city’s reservoir levels and reduce the risk

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There’s Still Time to Enroll in Autopay and Receive $100 off Your Water Bill

The Department of Environmental Protection (DEP) is still offering customers $100 off their next water bill by enrolling in Autopay before November 15, 2023. Autopay allows customers to pay their bill automatically on the due date, or a specific date each month, and avoid the hassle of remembering to pay on time. Setting it doesn’t

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DEP Announces Incentive to Enroll in Autopay

DEP has announced a time-limited incentive. A $100 credit is being offered to eligible customers who opt to enroll in autopay before November 15. Autopay participants will have their billing amounts automatically deducted from their designated bank account or credit card. Only property owners can enroll in autopay, monthly billing, and e-billing. To be eligible

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DEP Extends Water Bill Amnesty Deadline to May 31, 2023

The limited-time DEP program that provides reduced or forgiven interest to qualified customers with past-due water and sewer bill balances who make a payment before the program’s end date, initially scheduled end on April 30, has been extended through May 31, 2023. Don’t miss out: visit nyc.gov/dep/amnesty and use the amnesty look-up tool here to

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DEP Water Bill Amnesty and Low Income Household Water Assistance Program, Ends April 30, 2023

As New York City recovers from the pandemic, DEP is offering this limited one-time amnesty with up to 100% interest forgiveness for delinquent customers. If you owe water and wastewater charges, you may be eligible for this amnesty offer. Don’t miss your chance to take advantage of this one-time amnesty program before it ends. For

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