DEP Water Bill Amnesty and Low Income Household Water Assistance Program, Ends April 30, 2023

As New York City recovers from the pandemic, DEP is offering this limited one-time amnesty with up to 100% interest forgiveness for delinquent customers. If you owe water and wastewater charges, you may be eligible for this amnesty offer. Don’t miss your chance to take advantage of this one-time amnesty program before it ends.

For more information review the documents below and visit

Other ways to reach out:

Call Center
• Hours: Monday to Friday, 8am–7pm, Saturday 9am to 2pm
• Contact: Call 718-595-7000 or email

Borough Office
• Hours: Monday to Friday, 8am–7pm
• Brooklyn: 250 Livingston Street, 8th Floor

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